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FAQ
- Are these doors in stock and ready for pickup or shipment?
- No, every door is typically different, so we custom make each door once an order is received
- How do I measure my new door?
- How long does it take to receive my door once I place the order?
- Standard size doors (36x81, 32x81) typically ship within 10 to 14 business days
- Depending on production demands and order specifications. Custom size doors may require additional time to ship.
- Due to the challenges presented by COVID 19, shipping could be delayed due to shipping carrier logistics.
- I placed an order online and did not receive an email confirmation?
- Are these doors Custom made?
- Yes, every door is custom made to your order specifications.
- Will you Paint or Stain the door for me?
- No, we only offer priming for the doors in white or grey.
- Will you make a Custom Grill Design?
- Yes, send us your design idea and we will return a drawing for your approval.
- Can we customize our door?
- Yes, send us your door requirements and we will return a drawing for your approval.
- How much can I cut off of the door when fitting it to the opening?
- Typically you can remove up to:
- 1/2” on the Top
- 1-1/2” on the Bottom
- 1/2” on the Sides
- Will you cut our door to size and is there a charge for that?
- We will custom size your door for no additional charge.
- Will you prep the door for the hardware?
- No, each door should be fit to the opening then have the hardware applied.
- Can I purchase Replacement Hardware for my door?
- Can I purchase Replacement Glass or Screen Panels for my door?
